Privacy

Introduction

This privacy policy ("Policy") describes how lonelydays.net in Australia ("Company", "we" and "our") processes, collects, uses and shares personal data when using this site (the "Site"). Please read the following information carefully to understand our practices regarding your personal data and the way we'll process data.

Purposes of Processing

What is personal data?

We collect information about you in a range of forms, such as personal information. As used in this Policy," personal data" is as defined in the General Data Protection Regulation, this includes any information which, either alone or in combination with other information we process about you, identifies you as an individual, including, as an instance, your name, postal address, email address and telephone number.

Why do we need your personal data?

We will only process your personal data in accordance with applicable data protection and privacy laws. We need certain personal data in order to offer you access to the Site. If you registered with us, you'd have been asked to tick to agree to offer this information in order to access our services, purchase our products, or view our content. This approval provides us with the legal foundation we need under applicable law to process your information. You maintain the right to withdraw such consent at any time. If you don't agree to our use of your personal data in accordance with this Policy, please do not use our Site.

Collecting Your Personal Data

We collect information about you in the following ways:

The personal data you supply when you register to use our Site, such as your name, postal address, email address, telephone number, username, password and demographic information (like your gender);
the private data that may be included in any movie, remark or other submissions you upload or post to the Site.
The personal data you supply in connection with our rewards program and other promotions we run on the Site.
The personal data you provide when you report a problem with our Site or when we offer you customer support.
the personal data you provide when you make a purchase through our Site.
The personal data you provide when you correspond with us by phone, email or otherwise.

Information from Social Networking Sites

Our Site includes interfaces that permit you to connect with social networking sites (each a"SNS"). If you connect to an SNS via our Site, you authorize us to access, use and store the details you agreed the SNS could provide to us according to your preferences on that SNS. We'll access, use and store that information in accordance with this Policy. You may reverse our access to the information that you provide in this way at any time by amending the appropriate settings from within your account settings on the applicable SNS.

Information Automatically Collected

We automatically log information about you and your computer or mobile device when you access our Site. For instance, when visiting our Site, we log your computer or mobile device operating system name and version, manufacturer and model, browser type, browser language, display resolution, the website you visited before navigating to our Site, pages you've viewed, how long you spent on a webpage, access times and data about your use of and activities on our Site. We collect this information about you using cookies.

Automated Decision Making and Profiling

We don't use your personal data for the purposes of automatic decision-making. But we may do so in order to fulfill obligations imposed by law, in which case we'll notify you of any such processing and offer you a chance to object.

Cookies

What are cookies?

We may collect information using "cookies."Cookies are small data files stored on the hard drive of your computer or mobile device by a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your personal computer or mobile device until you delete them) to provide you with a more interactive and personal experience on the Site.

We use two broad categories of cookies: (1) first-party cookies, served directly by us to your computer or mobile device, which are used only by us to recognize your computer or mobile device when it revisits our Site; and (2) third-party cookies, which are served by service providers on our Site, and may be used by such service providers to recognize your computer or mobile device when it visits other sites.

Cookies we use

Our Site uses the following types of cookies for the purposes set out below:

Type of cookie	Purpose
Essential Cookies	These cookies are crucial to provide you with services accessible through our Site and to let you use some of its attributes. By way of example, they allow you to log into secure areas of the Site and help the content of the pages you request load fast. Without these cookies, the services that you have asked for cannot be supplied, and we just use these cookies to provide you with those services.
Functionality Cookies	These cookies allow our Site to remember choices you make when you use our Site, like remembering your language preferences, remembering your login information and recalling the modifications you make to other parts of our Site which you may customize. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you visit our Site.
Analytics and Performance Cookies	These cookies are used to collect information regarding visitors to our Site and how users use our Site. The information gathered doesn't identify any individual visitor. It includes the number of visitors to our Site, the websites that referred them to our Site, the pages they visited on our Site, what time of day they visited our Site, whether they've visited our Site before, and other similar information. We use this information to help operate our Site more efficiently, to gather broad demographic information and to monitor the level of activity on our Site. We utilize Matomo for this purpose. Matomo uses its own cookies. It's only used to enhance how our Site functions. You can find out more about how Matomo protects your information here: https://matomo.org/privacy/.
Targeted and advertising cookies	These cookies track your surfing habits to enable us to demonstrate advertising which is more likely to be of interest to you. These cookies use information about your surfing history to group you with other users who have similar interests. Based on that information, and with our permission, third-party advertisers can place cookies to enable them to show adverts which we believe will be relevant to your interests when you are on third party websites. You may disable cookies which remember your browsing habits and target advertising at you by seeing http://www.youronlinechoices.com/uk/your-ad-choices. If you choose to eliminate targeted or advertising cookies, you will still see adverts, but they may not be applicable to you. Even if you do decide to remove cookies by the companies listed in the above link, not all businesses that function online behavioral advertisements are included in this listing, which means you may still receive some cookies and tailored adverts from companies that aren't listed.
Social Media Cookies	These cookies are used when you share information using a social media sharing button or"like" button on our Site or you link your accounts or engage with our content on or through a social networking site such as Facebook, Twitter or Google+. The social networking will record that you have done this.

Disabling Cookies

You may typically reject or remove cookies via your browser settings. In order to do this, follow the instructions provided by your browser (usually located within the"settings,""help""tools" or"edit" facility). Many browsers are set to accept cookies until you change your settings.

If you don't accept our cookies, you might experience some inconvenience on your usage of our Site. By way of example, we might not be able to recognize your computer or mobile device, and you may want to log in every time you visit our Site.

Advertising

We may use other companies to serve third-party advertising when you visit and use the Site. These companies may collect and use click stream information, browser type, time and date, subject of advertisements clicked or scrolled over during your visits to the Site and other sites in order to provide ads about goods and services likely to be of interest to you. These companies typically use tracking technologies to collect this information. Other companies' use of their tracking technologies is subject to their own privacy policies.

Using Your Personal Data

We may use your personal data as follows:

to operate, maintain, and improve our Site, products, and services;
to manage your account, including to communicate with you regarding your account, if you have an account on our Site;
to operate and administer our rewards program and other promotions you participate in on our Site;
to respond to your comments and questions and to provide customer service;
to send information including technical notices, updates, security alerts, and support and administrative messages;
with your consent, to send you marketing e-mails about upcoming promotions, and other news, including information about products and services offered by us and our affiliates. You may opt-out of receiving such information at any time: such marketing emails tell you how to "opt-out." Please note, even if you opt out of receiving marketing emails, we may still send you non-marketing emails. Non-marketing emails include emails about your account with us (if you have one) and our business dealings with you;
to process payments you make via our Site;
as we believe necessary or appropriate (a) to comply with applicable laws; (b) to comply with lawful requests and legal process, including to respond to requests from public and government authorities; (c) to enforce our Policy; and (d) to protect our rights, privacy, safety or property, and/or that of you or others;
for analysis and study services; and
as described in the "Sharing of your Personal Data" section below.

Sharing Your Personal Data

We may share your personal data as follows:

Third Parties Designated by You: We may share your personal data with third parties in which you have provided your consent to do so.
Third Party Service Providers: We may share your private data with our third party service providers who provide services such as data analysis, payment processing, information technology and related infrastructure provision, customer service, email delivery, auditing and other similar services.
Third Party Sites: Our Site may contain links to third party websites and features. This Policy does not cover the privacy practices of such third parties. These third parties have their own privacy policies, and we don't accept any responsibility or liability for their websites, features or policies. Please read their privacy policies before you submit any information to them.

User Generated Content

You may share personal data with us when you publish user-generated content to our Site, including via our benefits program, forums, message boards and blogs on our Site. Please note that any information you post or disclose on our Site will become public information, and will be accessible to other users of our Site and the general public. We urge you to be very careful when deciding to disclose your personal information, or any other information, on our Site. Such personal data and other information will not be confidential or confidential once it is printed on our Site.

If you provide feedback to us, we may use and disclose such feedback on our Site, provided we don't associate such feedback with your personal data. For those who have provided your consent to do so, we may post your first and last name along with your comments on our Site. We'll collect any information contained in such feedback and will treat the personal data in it in accordance with this Policy.

International Data Transfer

Your data, including personal data that we gather from you, may be moved to, stored at and processed by us outside the country in which you live, where data protection and privacy regulations may not offer the same degree of security as in other parts of the world. By accepting this Policy, you consent to this transfer, storing or processing. We will take all measures reasonably necessary to make certain that your information is treated securely and in accordance with this Policy.

Security

We attempt to use reasonable organizational, administrative and technical measures to safeguard personal data within our business. Unfortunately, no storage or transmission system can be guaranteed to be completely secure, and the transmission of data via the world wide web isn't completely secure. For those who have reason to think that your interaction with us is no longer secure (for instance, if you believe that the security of any accounts you might have with us has been compromised), please immediately notify us of the problem by contacting us.

Retention

We will only retain your personal data as long reasonably required for you to use the Site until you close your account/cancel your subscription unless a longer retention period is required or permitted by law (such as for regulatory purposes).

Our Policy on Children

Our Site is/are not directed to children under 16. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, they should contact us. We will delete such information from our files as soon as reasonably practicable.

Your Rights

Opt-out: You may contact us anytime to opt-out of: (I) direct marketing communications; (ii) automatic decision-making and/or profiling; (iii) our collection of sensitive personal data; (iv) any new processing of your personal data that we may carry out beyond the original purpose; or (v) the transfer of your personal data outside the EEA. Please note that your use of some of the Site may be ineffective upon opt-out.
Access: You will access the information we hold about you at any time via your profile/account or by contacting us directly.
Amend: You may also contact us to update or correct any inaccuracies in your personal information.
Move: Your personal data is portable, i.e., you to have the flexibility to move your data to other service providers as you wish.
Erase and neglect: In certain conditions, for example once the information we hold about you is no more relevant or is incorrect, you can request that we erase your data.

If you wish to exercise any of these rights, please contact us. In your request, please make clear: (I) what personal data is concerned; and (ii) that of the aforementioned rights you'd like to enforce. For your protection, we may only implement requests concerning the personal data related to the specific email address which you use to send us your request, and we may need to verify your identity before implementing your request. We'll attempt to comply with your request as soon as reasonably practicable and in any event, within one month of your request. Please note that we might have to retain certain information for recordkeeping purposes and/or to complete any transactions that you began before requesting such alteration or deletion.

Complaints

We are dedicated to resolving any complaints about our collection or use of your personal information. If you would like to make a complaint regarding this Policy or our practices in regard to your personal data, please contact us via the information listed on our website. We'll reply to your complaint as soon as we can and in any event, within 30 days. We hope to solve any complaint brought to our attention, however, if you feel that your complaint hasn't been satisfactorily resolved, you reserve the right to contact your regional data protection supervisory authority.

Contact Information

We welcome your comments or questions concerning this Policy. You may contact us in writing or through our site.